I am writing to let you know that Sian Adams has been working with me prior to Christmas to assist me in gaining employment, she has been responsible for me having a number of interviews, has encouraged and given me confidence in seeking work. I am so immensely grateful for all her kind and generous support. I have finally found a position through the direct support and work of Sian. Sian has continually gone above and beyond in her effort to encourage and support me and has located me some very interesting and appropriate jobs to apply for. I needed to let you know just how wonderful Sian has been as I am a strong believer in acknowledging the efforts of people who genuinely work very hard at their job to get it right, and in Sian's case her had work has resulted in me getting the perfect job. Thank you Sian.
I'm a successful job seeker thanks to the help I've received from one of Sugarman's representatives. I want to leave some positive feedback to your agency and a special thanks to Julianna Carey for helping me along the way. Julianna was quick to get back to me after I sent in an job application, she was knowledgeable about the job advertised, she always kept in close contact if I needed, she was able to set up an interview time that suited my schedule, she gave me helpful tips before the interview and went out of her way to check up on me the day of the interview. It's been a pleasure to work with Julianna. This truly helped my application process.
Sugarman support workers really took the time to get to know our client and they are working towards his goals and make a huge effort with him
Support workers provided by Sugarman Australia are capable and have done well in managing difficult situations. The flexibility of the support workers have been much appreciated,especially their flexibility dealing with the complex situation and things coming up at short notice
Sugarman Australia has developed a positive relationship with support workers
The recruitment officers and consultants are very efficient and if not immediately available respond to requests and messages quickly, usually within the same day. I have had a very positive association with this service
All service users have provided great feedback regarding the support workers
I work as a support coordinator and have used Sugarman Australia a number of times for participants on the NDIS. One particular situation has had an enormous impact on the family involved. This participant is a compulsive buyer and had cluttered his house with unused items. He could not move around his home easily due to the shear volume of items. His dining room and living room were unusable. He was very nervous about someone coming to assist him with clearing his home. His support worker has managed in a very short amount of time to assist him to sell or donate all unused items. His home now looks amazing and every room is usable. This participants elderly mother refused to go to the house as it made her ‘feel unwell’. She now says ‘it makes my heart sing’ when she visits. This was a tricky situation as the participant had been working with a social worker for years to get to the point of allowing someone in to support him. The worker gave the participant the support he needed to continue every week to clear his home. Progress has been amazing and it is ongoing every week
I would recommend Sugarman Australia and its support workers
It is excellent- my support workers are mindful,responsible, friendly people who are fully aware of my needs and how to help me to become more independent person
Sugarman Australia matched my support workers perfectly to my needs. They help me with my communication skills by doing speech and cognitive therapy exercises with me, also express myself properly in real life situations. Beside that, thanks to them, I am able to pursue some of my interests and also access community. I feel more confident, capable and hopeful for the future
"I was very impressed with Sugarman Australia and their efficiency to find Occupational Therapy roles. My Consultant was very approachable and made herself available to make sure I was placed in a job I loved. I used this service in UK and equally loyal to the Australian branch."
"I found Sugarman very helpful when obtaining employment in a new location. They were professional, prompt and ensured a smooth transition into my new employment opportunity. I would definitely use Sugarman again."
"Sugarman have been amazing and help me realise my dream of working in remote Australia. They are always on the end of the phone or email if I need any assistance and work tirelessly for me. After years of navigating the system myself I wish I spoke to sugarman earlier."
"Keri has been very professional and proactive in sourcing and sending across potential candidates on a regular basis. She has also really taken the time to understand the unique role requirements and context of our business operations. Some of our upcoming star performers are thanks to Keri at Sugarman and we are very grateful for her help!"
"Thank you for your assistance ,support ,and kindness. I have had the pleasure of working with Sugarman from both the prospective employee and employer perspectives. I would recommend you and your agency to any one."
"Thank you very much for your efforts to help me obtain my employment. You found the position for me very quickly and brought me success in such a short time. My success owes to your efforts. Without your help and advice, I would not have obtained employment like this. It was a miracle. I was lucky to be allocated to you. I just wanted to say thank you for your efforts. I am looking forward to the next job opportunity. Again, thank you very much."
"Some feedback in regards to the Physio Locum you recently provided us with. He has stepped into the role beautifully! He has hit the ground running with a seamless transition from whatever he was doing before to now. He fits in well with my team and is a really good candidate. One of the best I have had this year."
"I have been working with Vivianne at the Sugarman Australia for the past eight months. Vivianne researches and provides me with Locum GP’s for our very busy Health Organisation. Vivianne understands that with our five remote clinics our clients are indigenous and that there are language barriers and that the care required for our clients is quite unique. I have always found that Vivianne has the foresight to find the right GP to fit with us and our clients. Personally I find Vivianne exceptionally easy to work with as she always operates in a professional manner and I love her promptness. I would totally recommend that if you need someone to make your life easier looking for GP’s that Vivianne is the person you are looking for."
"She's been sensational over the past week, a really good advocate for myself and the client she's representing. Also has been very proactive."
"Sugarman agency casuals have been reliable and on time. They always arrive prior to a shift and are happy to stay back if needed. Staff follow procedures and processes, fit well within the team and are flexible. The directors feel that Sugarman casuals are enjoying working as part of the team. The directors are happy with the booking process as Sugarman are quick to respond and have not had any issues with back filling shifts with quality educators. The educators at Sugarman have a good command of English and are happy to assist in any way and not just be a number. Overall the directors feel that Sugarman is a great company with quality staff."
"Sugarman provided us with an Occupational Therapist for our outpatient hand therapy service for a period of four weeks. In the lead up to the placement Sugarman kept us up to date with developments and we were able to interview the applicant to ensure she was a good fit for our organisation. The locum was a great team player, had a strong work ethic and presented consistently in a highly professional manner. She was flexible in her hours so that patient needs could be met and was very conscious of using her time effectively. Her efforts allowed us to significantly shorten our waiting list and achieve great patient outcomes."
"I have been a Remote Area Nurse for Sugarman Australia coming up one year now. I thoroughly enjoy every contract they have given me and it has deeply expanded my nursing profession and given me great satisfaction in my love for Indigenous health. Every community I have worked in has allowed me to meet beautiful people and I am so privileged to be able to provide health education and nursing care to many. The support and efficient organisation I have received from all the wonderful personnel at the Sugarman Australia is ongoing and I've never felt alone at any time throughout any of my experiences. It has also allowed me to see parts of our beautiful rugged country that many would not. Thankyou to everyone of you at Sugarman who have always made my working experiences memorable and enjoyable. I would recommend anyone wishing to pursue a career as a Remote Area Nurse to definitely join this agency as the possibilities and doorways that may open for you are endless”
"I have worked with Sugarman agency for the last few years as an emergency and remote nurse. Saying I work with Sugarman might sound odd but you're made to feel as though you're working in partnership to secure great work experiences. I have always found Roisin Burns and the team to be professional, supportive and diligent in ensuring the contracts are exactly right for each individual. Thanks Sugarman for the fun, caring, dedication and amazing memories. I'm looking forward to many more amazing experiences to come”
"We have been recruiting through Sugarman Australia this year with great success. All staff have been professional to deal with and the calibre of the midwives recruited has been excellent. Sugarman Australia took the pain out of recruiting. I highly recommend their service and we will no doubt use them again in the near future"
"Vivianne Antonievich at Sugarman Australia offers an excellent locum service. She is pleasant and efficient to work with. Jobs offered are exactly as I have requested and she is happy to organise travel around my needs"
"Elizabeth was a delight to work with when I contacted her to help me find a senior Occupational Therapist position in a prime location in Australia. Her professionalism, experience and energy towards her work is outstanding and to a high standard. This is my second OT position that has been filled by Sugarman Australia and I'm truly thankful for the support and advocacy they provide. It's a one stop shop and if you are lucky to have Elizabeth as your consultant you will have your dream job"
"Recently I was fortunate to be contacted by Benny from Sugarman Group International Education. Benny took time from his busy schedule and daily duties to learn about where I was at in my career and future ambitions. Within 24 hours Benny had found the perfect career opportunity closer to home, with similar pay. At all times Benny's quality of service was professional. He was reachable, sourced answers to questions and made contact at times that best worked for me. I would strongly recommend Benny to anyone looking for a new career opportunity."
"I would like to inform you of the excellent level of Service offered to me throughout the process of my being offered a position. Benedict was highly professional throughout and able to quickly get in touch with the school about any queries then get back to me. His manner was at all times approachable and helpful".
"I want to thank you for your support in helping me secure the position of Centre Manager at Get Set Grow. Your expertise and knowledge was refreshing to see from a recruiter, you were always available and kept in contact with me at all times. Your professionalism was outstanding and It is my absolute pleasure to recommend you at all times. Sugarman is very lucky to have you working for them as you are amazing"
"My name is Jenny An and I have been in the industry for more than 10 years and I have recently started looking for new opportunities in my career. During my time looking for new opportunities, the Sugarman team were very supportive. I was very satisfied and thankful of the team at Sugarman for being flexible and supportive in helping me to in my search. It has been a wonderful journey and time working closely with Bernie and Leanne as they are professional and passionate in their role. Fantastic communication skills with their clients made be feel comfortable as they were able to understand the client's point of view and respectfully worked with me to meet my needs. I would like to take this opportunity to thank Sugarman for the wonderful experience that I had and definitely would recommend them to anyone that's looking for a great recruitment agency."
"I would like to thank Carys for all her help and assistance during the process of finding me a job. I would definitely recommend your services as I found it very professional and attentive."
"I registered with Sugarman Education with a very specific set of expectations for a new role. It was such a pleasure to deal with Carys, who did not put me forward for roles which fell outside of my requirements. She took the time to understand what I wanted and placed me perfectly in a Centre which shares my values, my enthusiasm and educational philosophy."
"I would like to take this opportunity to express my appreciation for two of your consultants. I refer to Jasmin Ammoun and Keri Walsh. In my dealings with Jasmin and Keri I have found them to be professional, personal and helpful in their arranging of documentation, interviews and follow-up. I would also add that other staff members of your organisation that I have had contact with have also shown courtesy and professional competence"
"I found Brooke as my advocate to be a proactive partner in my seeking a new position within the health industry as a counsellor team leader. Brooke was, from the get-go, energetic and focussed in guiding and supporting me in the seeking suitable positions. Brooke always returned calls and emails, prompted me to update and improve my offerings to employers, and promptly gave me feedback and heads-up on the feedback from prospective employers about other applicants for jobs we were working on together. I always found her accommodating (even when at times I was lacking in motivation) and always encouraging and clear in her communications with me. Yes, even trough her Kiwi accent!"
"I have used Sugarman on a number of occasions since October 2014. My key contact has been Janine McCarthy. Janine has been extremely helpful in finding the right support staff generally at very short notice. Sugarman have always been very reliable and responsive no matter what time of day I have called seeking emergency support. I would highly recommend Sugarman as the agency of choice when it comes to providing quality support staff, particularly in emergencies"
"Our representative Jasmin is proactive, efficient and friendly. She has a good understanding of our needs and works very hard to find suitable candidates for us. We have built a good working relationship and I trust her. Jasmin does everything that she can possibly do to assist us. She is aware of our qualification requirements and provides all of the certified documentation in a timely manner"
"We utilise the Sugarman Group to assist with staffing the supports provided to individuals. This is both for regular and ad hoc (or relief) services. Sugarman have consistently provided a very high level of customer service especially with regards to covering shifts with suitability matched staff. This includes the right skills, attributes and qualifications. We are able to contact Sugarman at short notice and often after hours, and they are able to assist us expediently. The company goes above and beyond to ensure a superior customer experience. Sugarman also welcomes feedback on how to continuously improve service delivery"
"The Team from Sugarman, particularly Janine McCarthy, are trustworthy and deliver who and when they say they will. I have a particular requirement for the staff I need and generally have not been let down. In the rare instance that there has been an issue, Janine and her Team have been efficient, pragmatic and professional in rectifying the situation to a positive outcome for all. In the years that Sugarman has supported us, I have observed that it is rare to meet someone with as much composure as this Team, always understanding what I require and the critical elements of getting it right. The professional Team at Sugarman are knowledgeable and experienced in delivering high quality staff, primarily Support Workers, to my Positive Behaviour Support programme at Rise. Sugarman have also supported us through their on-call service. I have never had them not answer and they have worked diligently and with grace, regardless of the time of night or day, to meet my requirements to meet the needs of our clients. I happily recommend Sugarman as a provider of quality staff and service”
"We are new clients of Sugarman, I have found Janine extremely helpful answering all our questions in a friendly and professional manner. On contact with Janine, when I required to fill a shift at short notice. The phone was answered promptly and literally within 15 minutes the shift was filled. The staff member that was sent was reliable, hardworking and fitted well with my team. The process was extremely smooth with no barriers"
“I have found Sugarman and in particular Janine to be proactive in promoting their service and flexible in regards to developing the current service agreement with our organisation. Sugarman have been a welcome relief to me as an agency of first choice when it comes to finding support either regular or in an emergency.I have called on their service numerous times and I find them extremely responsive and very efficient in regards to getting back to me at very short notice any time 7 days per week. They are quick to take on board any feedback , positive or negative and are swift to respond to the members that I support. They appear to be very skilled at matching their staff to my member’s needs. Some of these needs are very high in regards to support and understanding of their individual needs. I was using another very large and well known agency previously but there is no comparison as to the service my members have received to date. I also find they are very proficient with their invoicing and record keeping which also makes my work a lot easier to keep on top of. I have no hesitation in recommending Sugarman as a preferred supplier of staff as agency support.”
"Donnchadh is the most thorough, honest and professional recruiter who really cares about finding his candidates the best role for them. I would recommend Donnchadh to any candidate looking for a role and clients that want him to fill the position"
Donnhadh Lawlor: "I came into contact with Sugarman Australia some months ago whilst looking around for further career opportunities. Donnchadh took me on and I immediately felt that I was under some excellent guidance. Donnchadh shows an obvious wealth of experience along with a firm dedication to fitting the right person in the right role.His follow up has also been exemplary I would recommend Donnchadh and Sugarman Australia to anyone who is looking to advance their career. The service and support is exactly what one needs in a potential stressful time. Donnchadh made my transition as easy as possible, very exciting and I am hopeful for the future. A big thank you to Donnchadh and Sugarman Australia"
Christopher McCabe: "Chris Mccabe has been a great contributor to my professional development. I sent my resume to him to help me with finding a job and he replied back to me very quickly, this shows he is efficient and responsive. He was very much interested in understanding the kind of job I wanted to do and the skills I wanted to gain or improve. He is very client focused and does his best to meet the client's needs. Furthermore, Chris got me an interview in less than a week and he guided me throughout and prepared me for the interview. He was very supportive and encouraged me to do my best at the interview. Chris always kept me informed about my application with the employer. He informed me about decisions and give me choices. After getting the job he still continues to check on me and makes sure that the job is meeting my professional development needs. Chris is very determined to help people in their professional development and is always open to feedback. Chris helped me get a job that is helping me grow as a person and as a professional worker. He is an amazing, easy going, knowledgeable agent. He is one agent I will highly recommend to anyone seeking help with employment"
"Chris has been an amazing support to me throughout my recruitment. Chris is friendly, compassionate and accommodating. Chris made me feel as though I had the job even before had my interview. Thanks again Chris!"
"Chris recently supported my recruitment into a new role. The process was very smooth and Chris assisted me to feel confident and prepared for the interview and transition into the new role. Throughout the recruitment process Chris maintained regular communication ensuring I was aware of the process and where the application was at. Chris was extremely professional and approachable and I would highly recommend any agency or applicant to use Chris for future recruitment. Thanks again Chris for your support!"
Keri Walsh: "Recently had the pleasure of Keri's guidance through a recruitment process. I was particularly impressed by her knowledge of the employers recruitment needs and timely feedback around my progress. I credit Keri's perceptive tips about the prospective employer, that helped me write a targeted application. I have no doubt about the effect that the preparation i received had in attracting and interview and subsequent job offer. Her energy, passion and knowledge definitely standout."
Keri Walsh: "Keri made a reasonably nerve-wracking process much less so! I really appreciated her proactive approach, quick response to my questions and absolute professionalism throughout. Thank you Keri, for your support and placement in a supportive team, in a new and exciting role!"
"Keri has been very professional and proactive in sourcing and sending across potential candidates on a regular basis. She has also really taken the time to understand the unique role requirements and context of our business operations. Some of our upcoming star performers are thanks to keri at Sugarman and we are very grateful for her help!"
Charlotte West: "Thank you for your positive attitude and support in helping me to secure my new role. I greatly appreciate everything you have done to help me get from A to B! I wish you every success and happiness for the year ahead and hopefully you can help me again in the future."
Cathy Saunders: "I have been really happy with the service provided by Sugarman in assisting us to fill frontline roles. Their consultants have been friendly and helpful, and always quick to respond to enquiries. The standard of applicants we have been sent has also been high and in the past 12 months we have hired 3 staff through Sugarman. Our organisation will continue to use their services for suitable vacancies in our organisation in the future."
James Newlands: "Diligent, responsive, persistent and friendly are just a few of the words to describe Sugarman’s services. They provide quality candidates and most importantly care about people on their books. I know if they are respecting their candidates that I’m going to get quality employees."
Rebecca Davison: "I have accepted 2 contracts through Sugarman Australia both times I have experienced great professionalism and customer service with ongoing support if required on both occasions. Rebecca has followed up with phone calls making sure that the role, travel and accommodation are at a standard that was acceptable to my needs. I have been working with Sugarman now for 6 months and would strongly recommend them if you are looking for an agency that really cares for their clients."
Rebecca Davison: "My experience with Rebecca Davison has being nothing but exceptional. This is my first nursing contract and I was overwhelmed with the whole process but Rebecca has been nothing but exceptional. She has always been available to discuss any concerns or provide a listening ear and has liaised efficiently and effectively between my current employee and myself in regards to my employment contract, accommodation etc and always enquires on my general day to day living situation. I have had nothing but a positive experience with Rebecca and am sure we will continue to have a positive relationship in the future."
Danielle Kirby: "I utilised the services of Sugarman Australia to change my entire life by moving from the East Coast of NSW to Rural Western Australia to follow my dream of running small hospital sites. I have found that after biting the bullet and making the hard decision, I wouldn’t change anything. The team at Sugarman especially Danielle have made my professional and personal life amazing through their thorough support and guidance. I could not ask for anything else…"
Katelyn Kitson: "It has been wonderful working with you, and the team at Sugarman over the last few months. The staff I have come in contact with have gone above and beyond, and you all have a pleasant disposition, I am truly impressed with the service and dedication to help me find a suitable position."